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If you can choose Mondial Relay at the time of check out, we will automatically select the Relay closest to your home. We will send you an email to let you know.

You have the possibility  from:

- To achieve  an exchange.

- Return an order for a refund.  (EXCLUDING PROMOTIONS)

Return conditions:

To be eligible for a return or exchange, please ensure the following conditions are met:

1. Your request is made within 14 days of receipt of the order.

2. The item is in its original condition and has not been washed. All tags attached.

3. Item has never been worn - except for the fitting.

If you don't know if your habit  suitable for an exchange, if the 14 days time limit has passed or it is a discounted item, just contact us at  bonjour@kalocollection.fr

Please note :

Kalocollection reserves the right to refuse a return if an item does not meet the above conditions.

If the returned item has been washed, stained (makeup, deodorant stains, traces of sweat, etc.), we reserve the right to refuse the return of this item.

Please understand that we cannot accept these items as we will not be able to relist them.

How to proceed with exchanges or returns?

You can send us an email to bonjour@kalocollection.fr, please mention your order number.

As a small business we do not offer free returns at this time, you are responsible for the return shipping cost. 

If you hesitate between two  sizes, choose the size above. 

The detailed size guide